Last Updated: March 6, 2026
At Mindshape Care, protecting patient privacy is an essential part of providing responsible healthcare. When you visit our website, contact our clinic, or schedule an appointment, you may share certain information with us. We are committed to handling that information carefully, respectfully, and securely.
This Privacy Policy explains how information may be collected, used, and protected when you visit https://mindshape.care.
By using our website, you agree to the practices described in this Privacy Policy.
About Mindshape Care
Mindshape Care is a healthcare clinic that provides medical services and educational resources related to mental health and other medical conditions. Our website allows visitors to:
Learn about health conditions and treatments
Read educational health articles
Contact our clinic with questions
Schedule medical appointments through a secure platform
We aim to make healthcare information accessible while maintaining strong privacy standards for our patients and website visitors.
Information We May Collect
We only collect information that helps us communicate with visitors, improve our services, or provide healthcare support.
Information You Choose to Provide
If you contact us through the website or send us a message, we may receive information such as:
Your name
Email address
Phone number
Any message or inquiry you submit
This information is used only to respond to your request or provide assistance.
Appointment Scheduling Information
When you choose to schedule an appointment through our website, you will be redirected to Tebra, our secure third-party healthcare scheduling platform.
Any personal, medical, or appointment-related information entered on that platform is handled directly by Tebra and governed by their own privacy and security policies.
Mindshape Care’s website itself does not directly store medical appointment information or patient records.
Information Collected Automatically
Like most websites, certain technical information may be collected automatically when you visit.
This may include:
IP address
Browser type and version
Device type
Pages viewed on the website
Date and time of visits
Referral websites
This information helps us understand how visitors use the website so we can improve its functionality and performance.
Cookies and Website Technologies
Our website may use cookies and similar technologies to enhance the browsing experience.
Cookies may help us:
Ensure the website works properly
Understand visitor behavior on the site
Improve website performance
Remember certain visitor preferences
Most web browsers allow you to manage or disable cookies through browser settings. If cookies are disabled, some features of the website may not function as intended.
How We Use Information
The information collected through our website may be used to:
Respond to messages or inquiries
Provide information about our services
Improve website functionality and user experience
Maintain website security
Comply with applicable legal or regulatory requirements
We do not sell personal information to third parties.
Telehealth and Healthcare Services
Mindshape Care may provide telehealth consultations and medical services through secure healthcare systems.
Medical consultations, patient records, and protected health information are handled through professional healthcare platforms designed to meet healthcare privacy and security standards.
Patient confidentiality is an important part of how healthcare services are delivered.
HIPAA and Medical Privacy
Certain healthcare information may be protected under the Health Insurance Portability and Accountability Act (HIPAA) or other applicable healthcare privacy laws.
If you become a patient and receive healthcare services through secure medical platforms, your medical information will be handled according to applicable healthcare privacy protections.
For detailed information about patient privacy rights, patients may request additional documentation directly from the clinic.
Third-Party Services
To operate our website and provide services, we may use trusted third-party providers.
Examples may include:
Appointment scheduling platforms (such as Tebra)
Website hosting providers
Website analytics services
Security and performance monitoring tools
Email communication services
These providers may process certain information in order to perform their services. Each provider follows its own privacy and security practices.
When Information May Be Shared
Mindshape Care does not sell or rent personal information.
Information may only be shared in limited circumstances, such as:
With trusted service providers who support our website or services
When required by law, legal process, or government authorities
To protect the rights, safety, or security of our clinic, patients, or others
We always aim to share information responsibly and only when necessary.
Data Security
Protecting personal information is very important to us. We take reasonable steps to safeguard the information shared through our website.
Security measures may include:
Secure website hosting
Encrypted website connections (HTTPS)
Limited access to sensitive information
Monitoring systems to detect potential threats
Although we work hard to protect information, no online system can guarantee complete security.
Data Retention
Personal information may be kept only as long as necessary to:
Respond to inquiries
Provide services
Maintain required records
Meet legal or administrative obligations
Information may be securely deleted or anonymized once it is no longer needed.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These rights may include the ability to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of personal data when legally appropriate
Request information about how data is used
To make a privacy request, you may contact us using the contact details listed below.
California Privacy Rights (CCPA)
If you are a resident of California, you may have additional privacy rights under the California Consumer Privacy Act (CCPA).
These rights may include:
The right to request information about personal data collected
The right to request deletion of personal information
The right to know whether personal data is shared with third parties
Mindshape Care does not sell personal information.
European Privacy Rights (GDPR)
If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR).
These rights may include:
Access to your personal information
Correction of inaccurate data
Deletion of personal data
Restriction of processing in certain situations
Requests regarding personal data can be submitted using the contact details provided below.
Children’s Privacy
Our website and services are not intended for children under the age of 13 without the involvement of a parent or guardian.
We do not knowingly collect personal information from children under 13. If such information is discovered, we will take steps to remove it.
Links to External Websites
Our website may include links to third-party websites or social media platforms.
These external websites operate independently and may have their own privacy policies. We encourage visitors to review those policies when visiting other websites.
Updates to This Policy
From time to time, we may update this Privacy Policy to reflect changes in legal requirements, technology, or our services.
Any updates will be posted on this page, and the Last Updated date will be revised.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Mindshape Care
Address
2400 Parmenter Boulevard Ste 105B
Royal Oak, MI 48073
Phone
+1 515-650-3031
Email
support.billing@mindshape.care
Website
https://mindshape.care